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Tag Archives: Problem Solving

When Do the Rules Allow You to Think Outside the Box?

You want a lawyer who can figure out when the rules allow you to think outside the box. There’s a public radio show called Radiolab. They did a feature on a game show in England called “Golden Balls,” which had an episode that was put on YouTube and went viral. The long-running show is an […]

Spoiled by Amazon, but Impressed with Steve

I’m used to online services just working and being simple and affordable – at least the few I like. So, when three LexisNexis customer service agents bug me about how my user-experience is going, and ask if I want an online training session, I say yes. What the heck, it beats working, right?